Since CPZmedia.com is offering non-tangible
irrevocable goods we do not issue refunds once the order is
accomplished and the product is sent. As a customer you are
responsible for understanding this upon purchasing any item
at our site. Please note that our bonuses are offered on
behalf of our respected partners and are not an issue for a
refund or chargeback.
However, we realize that exceptional
circumstance can take place with regard to the character of
the product we supply.
Therefore, we DO honor requests for the refund on the
following reasons:
major defects: although all the products are
thoroughly tested before release, unexpected errors may
occur. Such issues must be submitted for our Technical
Support Team's approval. We keep the right to rectify
the error or defect within 72 hours. If any deficiency
is approved and we fail to correct it within 72 hours
from the date of the initial complaint letter or any
other notification provided by a Customer, the refund
will be issued to the customer in full without any
compensations or reimbursements. OR, at customer's
choice, replacement of the product of the same or around
the same value can be offered; Please be advised that
temporary access to your server can be requested by our
technicians in order to identify and fix the possible
issues with our Products. Failure to provide such access
in a timely manner may result in a delayed resolution of
the issue. Refusal to provide access to your sever will
result in your inability to qualify for a refund.
No full refunds will be issued after the generation
of first impressions.
Test campaigns are non-refundable.
Refunds can only be issued according to the terms
mentioned in IO.
product not-as-described: such issues should be
reported to our Technical Support Department within 7
days from the date of the purchase. Clear evidence must
be provided proving that the purchased product is not as
it is described on the website. Complaints which are
based merely on the customer's false expectations or
wishes are not honored.
Please note that we do not bear any responsibility and
therefore we do not satisfy any refund/return/exchange
requests based on incompatibility of our products with some
third-party software (plug-ins, add-ons, modules, search
engines, scripts, extensions etc) other than those which are
specified as compatible in a description available on the
preview page of each product. We don't guarantee that our
products are fully compatible with any third-party programs
and we do not provide support for third-party applications.
Our Technical Support Team is always eager to assist you
and deliver highly professional support in a timely manner.
Thank you for purchasing our products.